Contact details at the foot of this page.
CAREER PROFILE
A self-motivated organised individual with a successful track record of 10 years in the world of administration with varied experience.
Employed for the last 22 months at Yeovil District Hospital as a bank administrator working in the nurse bank, the finance department and more recently in Procurement
Previously, contracted by Somerset County Council in the adult social services as department administrator.
Prior to this, employed by Holdsworth Personnel for a variety of temporary assignments.
Have been the main point of contact for all IT issues in a public Library. Training, IT equipment basic maintenance
KEY STRENGTHS
KEY SKILLS AND EXPERIENCE.
• Twenty years’ experience in a customer facing public library.
• Excellent people person
• Adaptable, computer literate. Has used social media to promote a community co-operative Shop and Café among other things.
• Highly skilled In using Microsoft Office software and web-based packages
• Used many bespoke IT systems, E.G. TalIs, Trac, SAP, Oracle, V-Smart, knowledgeshare.
• Problem solving skills. Bags of common sense.
• Creative
JOB HISTORY IN CHRONOLOGICAL ORDER
Somerset Foundation Trust Oct 2019 - Oct 2020 (Maternity cover)
Senior library Assistant
Training HCA's in Health literacy, reflective practice, inducting people into the service, publicising the library to members of staff in other locations., administrating the Knowledgeshare and Openathens systems. displays and general library tasks.
Simply Serve Limited
Procurement Officer Aug 2018 to Oct 2019
Sorting out invoices for the procurement dept, of yeovil Hospital.
Assisting with various projects using excel and Oracle.
Yeovil District Hospital October 2017 – August 2018
Bank Administrator
Nurse Bank
Making sure the hospital has its nursing requirements all filled, Due to sickness, holidays or vacancies
processing the invoices for payment of any agency staff hired
Finance Dept:
Administrating the annual stock take
setting up accounts for suppliers for a new company set up by the hospital.
Recruitment Dept:
Recruitment Officer, posting new vacancies on websites
Moving candidates through to interview and processing to start.
Carrying out PRe-Employment Checks, CRB, References etc.
Somerset County Council – October 2012 to October 2017
Adult Social Care Administrative Assistant
Supporting the Social Workers with their daily tasks
Managing the database, entering information checking it is entered accurately
taking the minutes of meetings.
Dealing with very sensitive information
Low level IT problems
Technology champion
South Somerset District Council Octagon Theatre - October 2015 to January 2017
Casual bar work as and when required.
Temporary administrator assignments November 2010 to October 2012
All contracted with Holdsworth Personnel Stratford Upon Avon.
Sims Metals June 2012
Short term temporary contract. Dealing with a staffing restructure as part of the HR department.
Excel spreadsheets and mail outs.
Equidebt May 2012
Short term temporary contract. Opening the post, handling sensitive personal information.
Entering data onto the internal finance system.
Easter Hill Furniture May 2011 to April 2012
Banking and processing invoice payments using SAP.
Arranging deliveries with shops around the UK
Entering orders onto the SAP system.
Answering the telephone enquiries from customers.
Assistant Manager Blockley Shop and Café July 2010 to November 2010
Using the EPOS till system
Serving customers, stock handling ordering and promotion
Using Twitter to promote events and stock promotions and to network with other shops in the area.
PA/ Events Administrator Eclectic Events May – June 2010
Processing the British Cheese award entries
arranging travel details
Using social networks to promote the business
General Office Administration
banking cheques
Filing correspondence.
HR/Recruitment Assistant - Shelter The Housing and Homelessness Charity. February 2009 – October 2009
Liaising with Recruitment Agencies
Updating and maintaining the recruitment pages of the website
Preparing papers and application forms when shortlists were drawn up
Adding new staff members to the Trent database
Updating All Paper personnel files so all information was in the correct place and up to date.
Learning Information Officer, Southwark Council. South London October 1999 – November 2008.
Part of the team that introduced IT into the library service through writing instructions on use to training the staff and member of the public in its uses.
Re-organisation of the library layout during a small refurbishment, Increasing foot fall and issue figures
S taffed the enquiry desk on a regular basis.
3 years working in the reference library
Responsibility for staffing including time-sheets and rotas
Ensured that IT systems were in full working order from small matters such as sorting out an email account to service wide problems
network issues
Troubleshooting and problem solving IT, Building Issues
customer welfare
security and key holder
Library Assistant, Southwark Libraries. July 1989 – October 1999.
Customer focused reader development
Helping visitors with any enquiries they may have
Also carrying out detailed and lengthy research on behalf of members of the public.
Manager, Workers Beer Company. June 1990 – June 2010
Manager of bars at various major UK festivals; including 16 Glastonbury festivals
Each bar served up to 1000 pints per an hour and requires up to 150 members of staff
Managing stock levels
cash handling
Shift co-ordination of staff
Welfare and health and safety
Team management of up to 50 members of staff.
QUALIFICATIONS
• BSC in Environmental Studies (Hons) (Manchester Metropolitan University) 1996.
• Personal Alcohol License Holder.
• Driver’s License.
TRAINING COURSES
Health and Safety at Work
Manual Handling
First Aid
Customer Care
Training for IT trainers
Internet safety awareness
References available on request